The Restorative Justice Victim Satisfaction Survey measures victims’ experiences of, and satisfaction with Ministry of Justice-funded restorative justice processes.
- Most victims (86%) were satisfied and would recommend restorative justice.
- Most victims (93%) felt well prepared for the conference.
- Most victims (84%) wanted the offender to know the impact of the offence on them.
- Most victims (95%) thought the conference was well managed.
- Follow-up after the conference was important to victims. Of the 61% of victims who said they were contacted by the facilitator after the conference, 88% thought the contact was useful.
- A majority (75%) of respondents were able to name at least one way that restorative justice had benefited them.
- Satisfaction was increased when victims’ voices were heard.
- Victims who did not attend the conference were also satisfied with their contact with the provider.